Returns & Refund Policy

Last Updated: July 2026

At G&P Home Store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may be eligible to return your item in accordance with the terms below.

Return Eligibility

Customers may request a return within 14 days of receiving their order, provided that:

• The product is unused, undamaged, and in its original condition.
• All original packaging, accessories and documentation are included.
• Proof of purchase is provided.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Products

The following items cannot be returned unless they are faulty or damaged upon delivery:

• Special-order products.
• Custom-made products.
• Products that have been installed or used.
• Clearance or final sale items, where indicated.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible after delivery.

To help us resolve the issue quickly, please include:

• Your order number.
• A description of the issue.
• Photographs of the product and packaging where applicable.

After reviewing your claim, we will arrange an appropriate solution, which may include a replacement, exchange or refund.

Refunds

Approved refunds will be issued using the original payment method whenever possible.

Refund processing times may vary depending on your payment provider.

Contact Us

For any questions regarding returns or refunds, please contact us:

G&P Home Store
90 Eleftherias Avenue
Chloraka, Paphos, Cyprus

Phone: +357 26 812696

Email: info@prokataskevastiki.com.cy